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Inner-Smile.com not guilty of distributing W32/Klez-H virus

A number of customers have contacted us concerned that they may have received a virus via email from Inner-Smile.com.

We would like to reassure that we have not been infected or sent any viruses to our customers.

The recent W32/Klez-H worm uses its own SMTP engine, and can appear to have come from any email address. Some infected messages have a sender field and message text which imply that the message was sent by a software vendor (like Inner-Smile.com) or even an anti-virus software vendor (the virus can use the names Kaspersky, Symantec or others).

Some customers have also reported receiving unsolicited email apparently from Inner-Smile.com claiming to contain disinfection tools for the W32/ElKern virus or other W32 variants.
These emails contain a copy of the W32/Klez worm and, again, do not originate from Inner-Smile.com.

We recommend that users do not open or launch ANY unsolicited executable attachment and keep their anti-virus software updated.

Computer users using Microsoft's product "Outlook" are urgently advised to consider installing a patch from Microsoft which is reported to fix a vulnerability in some versions of Microsoft Outlook, Microsoft Outlook Express, and Internet Explorer. The vulnerability is exploited by W32/Klez-H and a number of other viruses.

Please check these links for more information about the virus, removal instructions and more stuff to know about:


Please send e-mail if any links are out of date or if you have suggestions!

[Updated: Oct 25, 2013] [e-mail][PGP][Copyright]